Continuous Development Support (CDS) is a cloud based HCM tool to augment the effectiveness of learning and development programs. It increases retention of learning and the visibility of the development process. It is very flexible which supports a wide variety of learning and development programs, including the November 2017 announcement of Advanced Sales Skill Transformation Program. It facilitates a smooth collaboration among the stakeholders (i.e. the learner, sponsors, coach and line managers) to allow monitoring, feedback and coaching that are essential to effectively transfer learning into practice.

CDS Functions and Features

• Available through a desktop or laptop browser, or through a mobile App., this solution allows organizations, large or small, to reap the benefits of a low cost, risk-free and on demand rapid deployment environment.
• An application that embraces staff development as a process and is easily accessible by all stakeholders any time, any where. Ideally suited for company with highly distributed, mobile workforce.
• Highly customizable to tailor for different training programs' objectives, tasks and individuals.
• Learners receive individualized coaching and feedback from the coach as they put classroom learning into practices.
• All stakeholders gained greater visibility of the learning transfer effectiveness when putting newly learned skills into real-life practice.
• Sponsors and line managers stay on top of the people development process empowered with the capability to monitor the progress of the learners with ease.
• Automated reminders keep the stakeholders engaged in the development process, keeping managers and employees accountable.
• Up-to-date learning transfer reports to facilitate individual progress monitoring and performance measurement against goals.

Application Examples

• A multinational entertainment company's Asia Pacific operations and a global pharmaceutical company's China operations both deployed CDS to enhance their "Support Training Workshop" programs. The system manages pre-workshop survey, post-workshop practice assignments, trainer/manager feedback and coaching.
• A global bio-chemistry company in Greater China uses CDS on its "New Employees Induction", "Support Mentoring" and "Support Managers' Development" programs. CDS is used to track the completion of key milestones, assignments and compliances. It enables supervisors to channel their feedbacks online and present timely progress and tracking reports on key development milestones to Human Resources and line management.
• A global consumer products company in China employs CDS on its "Support Mentoring" program. CDS is used to enhance the completion of the mentoring process. The system enables the mentees to better prepare for the face-to-face counseling sessions. Mentor feedbacks and evaluations are securely channelled between parties.
• A multinational medical instrument company in India makes use of CDS to support company-wide training programs to reinforce learning beyond the classrooms by systematically putting the skills to practice.
• An Australian government agency applies CDS to support its "Online Learning" programs. The system is used to capture online training instructions, feedbacks and process course surveys in addition to performance reports.